Question 1

What if I need changes later?

Accepted Answer

We support every client free for the first 30 days. After that we work hourly or through a monthly Care plan. Growth includes 1 dev hour a month, Scale includes 3 - Care covers hosting, monitoring and support only, with no dev hours included. Anything beyond the included hours (or without a plan) is billed hourly, and the rate depends on who's doing the work - design, development and devops have different rates.

Question 2

How much does a website cost?

Accepted Answer

Every project is quoted, not sold off a fixed list - a presentation site, an online store and a booking app are very different builds. Tell us what you need and you get an exact, fixed quote, usually within a day or two, no obligation. Ongoing hosting and care are a separate monthly plan, with prices shown up front on our pricing page.

Question 3

What kinds of projects do you take on?

Accepted Answer

Websites, online stores, booking platforms, custom CMS setups and bespoke web apps - plus the hosting, domain, email and SEO around them. If it runs in a browser and helps your business, we most likely build it. Not sure where your idea fits? Send it over and we'll tell you honestly.

Question 4

What do you need from me to get started?

Accepted Answer

A short brief on what you do and what you need - through our form or a quick call. Anything you already have helps: text, logo, brand colors, photos and examples of sites you like. Don't have it all? That's fine - we can write the copy and shape the design with you.

Question 5

Is hosting included in the price?

Accepted Answer

The build sets up hosting, your domain and email. The domain is included for the first year (renewal is about €15-30/year after that, depending on the extension). Hosting is free the first month, after that it runs through a monthly plan, which also keeps your email, backups, monitoring and updates going - prices are shown up front on our pricing page.

Question 6

Can I migrate from WordPress?

Accepted Answer

Absolutely. Content migration is part of the standard process. Your old site keeps running until the new one is live - zero downtime.

Question 7

Do I get my own client portal?

Accepted Answer

Yes. Every client gets a portal to follow the project, see invoices, request changes and open support tickets - everything in one place instead of scattered across emails and chats.

SAGAPOP is a promise

Websites & hosting

Ecommerce

Booking

Agency tooling